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Frequently asked questions

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General information

Find the frequently asked questions here.

  • Cash to pay for souvenirs.
  • Credit cards are accepted everywhere for medium & large purchases.
  • You can use your card to take money out of ATM machines, in every village
  • Visa and Master Card are more widely accepted than American Express.
  • Travelers Checks are not accepted anywhere.
  • All local side trip tips are included.
  • But you may want to tip the crew of Aurora, if you feel it is deserved.
  • The amount of the gratuity is, always, totally up to you.
  • Optional hot-air ballooning excursion offered during the cruise (weather permitting).
  • Spa treatment
  • Golf
  • Rare, chateau-bottled wines. If you require them, please notify us, so that we may obtain them on your behalf
  • Rental of electrical bikes

Every cabin has a safe.

24 /7 Wi-Fi throughout Aurora (subject to reception)
Our Holland Route has a very good reception.

Aurora has a LCD television on board in main saloon and every suite has a TV screen with Netflix. But try to remember it is a vacation! But with internet and Laptop / iPad you can always stay connected and informed.

Electrical service in Holland and on board Aurora is 220 volts/50 hertz. If using appliances from either the US or Canada you will need both a socket plug adaptor and a voltage converter. This equipment may not be readily available overseas, so if you plan to travel with an electric appliance, remember to pack your converter/adapter too.

All laptops / iPhones, iPads, iPods work happily & there are many charging points onboard.

We have travel adapters if you need them.

  • Telephone Service: There are no passenger telephones on board Aurora.
  • But you can use one of Aurora’s guest Mac or Pc to Skype, anytime!
  • Check with your service provider… Many include free roaming for calls & data.
  • If they do not have a “vacation package” then Data roaming will be very expensive.
  • Cell phones: Your US Cell Phone will work in Europe if it is GSM (“Global System for Mobile”)
  • Internet: Aurora has Wi–fi throughout the ship (best reception is in Salon)

There are 8 x speed bicycles & helmets on board.
Joggers: early morning in the country side, before we sail.

Tell us your special dietary needs or food allergies are & we will work with you.
We can happily accommodate special diets for the following:

  • Diabetic
  • Food Combining
  • Low fat
  • Sugar free
  • Atkins
  • Vegetarian
  • Vegan
  • Paleo

Every cabin includes the following items:

  • A hairdryer
  • Shampoo
  • Conditioner
  • Shower gel from Rituals

Aurora is happy to do some laundry for you. We understand the pleasure in traveling LITE:
It is also easier for us to do a load of “smalls” instead of hand rinsing & drying them in your en-suite.

We are near a doctor every day.
Our bus is available 24/ 7 for emergencies as well as local ambulances and an incredibly efficient Hospital system.

Smart casual – entirely up to you on a full boat charter.
Some guests dress for dinner but a lot do not.

The gangplank for entering and exiting the ship restricts wheelchairs, requiring guests to be able to walk on and off the ship.

Yes, with pleasure – on full boat charters.

Smoking is forbidden inside of the ship, but allowed on the upper sun deck.

“Thank you for those people who make us happy for they are the gardeners of our souls! Thank you so very much for creating the ambience and barging our family through one of the most amazing weeks. We loved the food and the wine, the wonderful attention you gave us!”

- Lawrence Rockefeller, Rockefeller Centre, New York, USA -

“There is no water on the Moon! Canals on Mars are a hoax! Nothing can compare with a barge trip – a great relaxing trip with neat friends from Los Angeles. Thanks ever so much!”

- Buzz Aldrin, APOLLO XI

“Beautiful ship… Great to meet you! Sorry you were unable to come to the set!”

- Robert de Niro, USA -
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