Frequently asked questions

• Cash to pay for souvenirs.
• Credit cards are accepted everywhere for medium & large purchases.
• You can use your card to take money out of ATM machines, in every village
• Visa and Master Card are more widely accepted than American Express.
• Travelers Checks are not accepted anywhere.
• All local side trip tips are included.
• But you may want to tip the crew of Aurora, if you feel it is deserved.
• The amount of the gratuity is, always, totally up to you.

• Optional hot-air ballooning excursion offered during the cruise (weather permitting).
• Spa treatment
• Golf
• Rare, chateau-bottled wines. If you require them, please notify us, so that we may obtain them on your behalf
• Rental of electrical bikes

Every cabin has a safe.

Internet
24 /7 Wi-Fi throughout Aurora (subject to reception)
Our Holland Route has a very good reception.

TV
Aurora has a LCD television on board in main saloon and every suite has a TV screen with Netflix. But try to remember it is a vacation! But with internet and Laptop / iPad you can always stay connected and informed.

Electrical service in Holland and on board Aurora is 220 volts/50 hertz. If using appliances from either the US or Canada you will need both a socket plug adaptor and a voltage converter. This equipment may not be readily available overseas, so if you plan to travel with an electric appliance, remember to pack your converter/adapter too.

All laptops / iPhones, iPads, iPods work happily & there are many charging points onboard.

We have travel adapters if you need them.

• Telephone Service: There are no passenger telephones on board Aurora.
• But you can use one of Aurora’s guest Mac or Pc to Skype, anytime!
• Check with your service provider… Many include free roaming for calls & data.
• If they do not have a “vacation package” then Data roaming will be very expensive.
• Cell phones: Your US Cell Phone will work in Europe if it is GSM (“Global System for Mobile”)
• Internet: Aurora has Wi–fi throughout the ship (best reception is in Salon)

There are 8 x speed bicycles & helmets on board.
Joggers: early morning in the country side, before we sail.

Tell us your special dietary needs or food allergies are & we will work with you.
We can happily accommodate special diets for the following:

• Diabetic
• Food Combining
• Low fat
• Sugar free
• Atkins
• Vegetarian
• Vegan
• Paleo

Every cabin includes the following items:

• A hairdryer
• Shampoo
• Conditioner
• Shower gel from Rituals

Aurora is happy to do some laundry for you. We understand the pleasure in traveling LITE:
It is also easier for us to do a load of “smalls” instead of hand rinsing & drying them in your en-suite.

We are near a doctor every day.
Our bus is available 24/ 7 for emergencies as well as local ambulances and an incredibly efficient Hospital system.

Smart casual – entirely up to you on a full boat charter.
Some guests dress for dinner but a lot do not.

The gangplank for entering and exiting the ship restricts wheelchairs, requiring guests to be able to walk on and off the ship.

Yes, with pleasure – on full boat charters.

Smoking is forbidden inside of the ship, but allowed on the upper sun deck.